Yes, we ship Internationally. Shipping costs will vary depending on location, and will be added at checkout. If you are unsure whether we deliver to your chosen shipping address, please email us at info@boy-london.com
It depends on your location. UK orders should take between 1-3 working days to arrive (depending on chosen service). We aim to deliver European orders between 3-5 working days, and Worldwide between 5-7 working days. Delivery details will be provided in your confirmation email.
For UK orders with use Royal Mail's 'Tracked 24 / 48' services. For International orders we use a variety of shipping carriers depending on your delivery location. You will be able to select shipping method at checkout.
Yes! You will receive a direct link to your tracking in your shipping confirmation. Simply click on the link to view the up to date tracking for your order. If you haven't received your tracking information please email info@boy-london.com and we will provide it for you.
• Visa and Mastercard (credit and debit card) • American Express • PayPal • Klarna (direct and 'pay later')
Returns
Yes we do. If you are not completely happy with your purchase, you can return it to us and exchange it for an alternative size or style or have the item(s) refunded. Please see our customer care page for full details.
We do accept returns on sale items, as long as all the tags are still attached and the item is in its original condition. For hygiene reasons, we cannot accept returns for any swimwear or underwear products, unless the item is faulty.
To qualify for an exchange or refund, all items must be returned within 30 days of receiving your order and be in an unworn, unused condition with the original tags attached.
Please allow up to 14 days for your item(s) to be received and processed from when you have sent it. When your return has been processed, you will be contacted and a refund will be issued through your original payment method, which could take up to 5 work days.
Product
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
Everything that is displayed on our website is everything that we have in stock and available. However, please feel free to email us for more information about any particular products or styles.
DUE TO COVID-19 AND THE ADVERSE EFFECTS IT IS HAVING ON DELIVERIES, THERE MAY BE DELAYS IN RECEIVING ORDERS AND REFUNDING RETURNS.